Privacy Policy
Last Updated: December 2025
At SipAyiti, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We collect information you provide directly to us, including: name, email address, phone number, shipping address, payment information, and any other information you choose to provide. We also automatically collect certain information when you visit our website, including IP address, browser type, device information, and browsing behavior.
2. How We Use Your Information
We use the information we collect to: process and fulfill your orders, send you transactional communications (order confirmations, shipping updates), send promotional messages if you've opted in, improve our website and services, respond to your inquiries and provide customer support, and comply with legal obligations.
3. SMS Communications
When you provide your phone number and consent to receive SMS messages, we may send you: order status updates, delivery notifications, promotional offers and discounts, and launch announcements. Message frequency varies. Standard message and data rates may apply. You can opt out at any time by replying STOP to any message. Your consent to receive SMS is not a condition of purchase.
4. Email Communications
We may send you emails regarding: order confirmations and updates, shipping notifications, newsletters and promotional content (if subscribed), and important service announcements. You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email.
5. Information Sharing
We do not sell your personal information. We may share your information with: service providers who assist in our operations (payment processors, shipping carriers), legal authorities when required by law, and business partners with your consent. All third parties are required to maintain the confidentiality of your information.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments. However, no method of transmission over the Internet is 100% secure.
7. Cookies & Tracking
We use cookies and similar tracking technologies to: remember your preferences, analyze website traffic and usage, personalize your experience, and serve targeted advertisements. You can control cookies through your browser settings. Some features may not function properly if cookies are disabled.
8. Your Rights
Depending on your location, you may have the right to: access the personal information we hold about you, request correction of inaccurate information, request deletion of your information, opt out of marketing communications, and request a copy of your data. To exercise these rights, please contact us at privacy@sipayiti.com.
9. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order information is typically retained for 7 years for tax and legal purposes.
10. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: privacy@sipayiti.com. We will respond to your inquiry within 30 days.